Can you turn off the noise cancellation, voice control, and touch controls completely on these? null

Question

SonyListens · Accepted Answer

Hello Drew,

Thank you for considering Sony products!

That's a great question. Yes, you can disable all those features on your WFLS910N earbuds using the Sony | Sound Connect app.

Here are the step-by-step instructions for each feature:

1. Noise Cancellation (NC) / Ambient Sound

If you want to completely turn off any external sound processing (NC and Ambient Sound Mode):

Open the Sony | Sound Connect app.

Go to the Sound tab.

Find Ambient Sound Control and tap the down arrow.

Select OFF.

You can check these steps in detail here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537527.html

2. Voice Assistant (Google/Alexa/Siri)

To prevent your earbuds from activating your smartphone's assistant:

Open the Sony | Sound Connect app.

Go to the System tab.

Tap the down arrow next to Voice Assistant.

Select the option Do not use.

You can review the full instructions here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP1000450369.html

3. Touch Controls

To disable the tap functions on both the left and right earbuds:

Open the Sony | Sound Connect app.

Go to the System tab.

Tap the settings icon (gear) next to Change the touch sensor function.

For both the L (Left) and R (Right) units, set the assigned function to Not Assigned.

You can check the detailed steps here: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0002935912.html

Best regards,
-Fred

“Can you turn off the noise cancellation, voice control, and touch controls completely on these?”