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Hi Marley, We regret to hear you're having an issue when playing via Bluetooth. To isolate this issue, please try to play music from a different app or connect a different phone to the unit to check if this issue is only happening on your phone. Also, try to change the SPEAKERS A/B function to SPK A+B. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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