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Hi Richie, thank you for reaching out. It is Sony's policy for the dealer where you purchased your unit from to supply any missing items. If you did not purchase the unit as an open box, please contact the dealer for the missing accessories. if you've already contacted your dealer, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US for further assistance. You may also purchase parts and accessories of the unit separately, please refer to this link for more details: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00006688 Regards, Sam
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