“I recently purchased this str-dh190 receiver. The Bluetooth and radio work great. However, when I hook up a cd player and a turntable and select the input I installed it on, no sound is coming out of the speakers. What am I doing wrong?”
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Hi Richard0279, thank you for reaching out. If there is no sound or only a very low level of sound is heard, no matter which device is selected, please follow the steps on the link below to resolve this issue. • Check that all connecting cables are inserted into their input/output jacks on the receiver, speakers, and the devices. • Check that the receiver and all devices are turned on. • Check that VOLUME on the receiver is not set to “VOL MIN”. • Press SPEAKERS A/B to select a setting other than “OFF SPEAKERS”. • Check that headphones are not connected to the receiver. • Press the (muting) to cancel the muting function. “MUTING” disappears from the display panel. • Try pressing the input button on the remote control or turning INPUT SELECTOR on the receiver to select the input to which you want to listen. • The protective device on the receiver has been activated. Turn off the receiver, eliminate the short-circuit problem, and turn on the power again. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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