“I can't get my earphone to connect to my Samsung a32 phone”
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When you open the earbuds for the first time, every Android phone withing Bluetooth-range of the headphones will have a pop up, prompting to connect; if someone else connected before you did then you will have to reset the earbuds buds by taking them out and holding both sides for (15 seconds I believe, you'll have more luck checking the Sony site). Otherwise it may be a device issue but that's less likely, I recommend resetting and allowing the prompt to show up on your phone again, without people around.
Sorry, there was a problem. Please try again later.Probably a software issue that will be resolved at some point. Check reddit? Im sure someones found a loophole.
Sorry, there was a problem. Please try again later.Hi sonyearphones, thank you for choosing and purchasing our industry-leading noise canceling earbuds. We're sorry to hear that you have an pairing/connection issue with your SONY unit. Please follow these links to isolate the issue: https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239172.html https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000239102.html If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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