“The silicone tips are so easily lost. Is there any way to get some more without buying the whole kit and caboodle again? Its such a pain in the neck and it always happens without warning.”
1-2 of 2 Answers
Hi IrishGypsy, We're sorry to learn about what happened. While it's frustrating to lose the earbud tips of your Sony WF-C510, there are few options you can explore: -Additional pairs of earbud tips are bundled with the product. Once earbud tips get lost, dirty or clogged with earwax, replace the earbuds with new ones. -Check if the headset is properly worn on your ears. Ensure they fit snugly and provide a good seal. -To change the earbud tips with new ones, visit Sony Parts and Accessories Sales on our Support website to purchase a replacement earbud tips for your Sony earbuds. -Be mindful when removing and inserting the earbud tips. Store your earbud headphones in a protective case to keep the earbud tips sure when not in use. -We have a recommended way of wearing these earbud headphones. Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/articles/00262839 For us to better assist you with the replacement accessories of our WF-C510, please email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Jess
Sorry, there was a problem. Please try again later.Check on Amazon for replacement earphone cover tips.
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