“I dropped my pair of xm5s from around 2 feet from the ground on the carpet. It fell very lightly. Should I be worried? What is the mechanical shock resistance on these headphones? Should I be concerned about internal damage?”

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• Thanks for reaching out to us, Ambience. If your headphones are working properly then you shouldn’t worry about the small drop. If you have an issue in the future, please reach out to us. Hope this helps. Erin

  Answered by SonyListens 3 years ago

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• If they still play music, no

  Answered by Chill 3 years ago

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• I've dropped mine from higher up on harder surfaces, no issues for me so far.

  Answered by BENNNNNNNN 3 years ago

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• I don’t think so.

  Answered by jmp53 3 years ago

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