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Questions & Answers

Page Showing 121-132 of 132 questions
  • QuestionCan you turn off the noise cancelling function?

    Asked by Cathy.

    • Answer Hi Cathy, thanks for your question. Yes, you can turn the noise canceling function. Press the NC/AMB (noise canceling/Ambient Sound Mode) button to change the settings of the noise canceling function. You can select one of the following on the “Sony | Headphones Connect” app to set how you want the functions to change when you press the NC/AMB (noise canceling/Ambient Sound Mode) button. Noise canceling function: ON Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF Noise canceling function: ON Ambient Sound Mode: ON Ambient Sound Mode: ON Noise canceling function: OFF/Ambient Sound Mode: OFF Noise canceling function: ON Noise canceling function: OFF/Ambient Sound Mode: OFF With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 takes Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Hope this helps. Erin

      Answered by SonyListens

  • QuestionWill noise cancelling work with aux port in use?

    Asked by Question.

    • Answer Hi Question, Great news! Noise canceling works with aux port. If you use the noise canceling function, you can enjoy music without being disturbed by ambient noise. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 takes Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Hope this helps. Erin

      Answered by SonyListens

  • QuestionHow does the Sony WHCH720N wireless headset compare with the WHCH700 that is no longer available?

    Asked by Barclay.

    • Answer I own both. The 720N is lighter, better sound, longer blue tooth range from my source and battery last longer.

      Answered by AlliefromLG

  • QuestionI have a small head. I was wondering if these headphones would fit & not slide forwards or backwards when I’m working out or anything like that. I have Sony WH-1000XM4’s & they’re a little too big for my head & they slide around a little when working out.

    Asked by Katie.

    • Answer I consider myself to have a small head to and I've had no issue using them while I go on runs

      Answered by Emma

  • QuestionCan these headphones plug in to an airplane adapter to watch a movie on a flight?

    Asked by david.

    • Answer it does come with headphone adapters you should be able to yeah

      Answered by Anonymous

  • QuestionAre these on ear of over ear?

    Asked by Mike.

    • Answer YES

      Answered by WandaB

  • QuestionI picked up these headphones 3 months ago, but only now I have discovered that the mic does NOT work in wired mode using the provided cable. Is it possible to use the microphone in wired mode? If so, how? Do I need a new cable that supports this feature?

    Asked by pbergn.

    • Answer Hi pbergn, Thank you for your inquiry! We highly recommend using only the headphone cable that comes with the unit. Unfortunately, we can only talk using the microphone of the phone when the headphones are connected to your phone via the supplied headphone cable. Also, when using the headphone cable, the Bluetooth function cannot be used. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Hope this helps! Vincent

      Answered by SonyListens

  • QuestionCan I skip songs with the headphones?

    Asked by Anonymous.

    • Answer Hi there, Good question! Yes, you can skip to the next or previous track by pressing the (play/next/previous) button. Below are the following function that you can perform using the (play/next/previous) button: Play: Press once briefly while paused. Pause: Press once briefly during playback. Skip to the beginning of the next track: Press twice quickly. Skip to the beginning of the previous track (or the current track during playback): Press 3 times quickly. Fast-forward: Press twice quickly, holding the second press. Release the button at the desired playback point. Fast-reverse: Press 3 times quickly, holding the third press. Release the button at the desired playback point. For more details, please refer to the help guide of the headphones. Hope this helps! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, Sam

      Answered by SonyListens

  • QuestionAre they good for people with small heads?

    Asked by Anonymous.

    • Answer I have a medium head and I adjusted them a little. So I believe they will fit a smaller head.

      Answered by JoyceA

  • QuestionDo these headphones employ active noise cancelling or passive noise cancelling?

    Asked by Matt.

    • Answer Active noise canceling. And it works.

      Answered by JoyceA

  • QuestionCan these be used for tv?

    Asked by Diane.

    • Answer Hi Diane, Thanks for the inquiry. Yes, you can connect your WH-CH720N headphones to your TV if the TV supports the Advanced Audio Distribution Profile (A2DP). To connect your WH-CH720N headphones to your TV, follow these steps:2 1)Ensure your headphones are in pairing mode. 2)Using your TV remote, navigate to the TV settings. 3)Select "Display & Sound" → "Audio output" → "Bluetooth device settings." 4)Check if A/V sync is available in the settings menu. If it is, your TV supports Bluetooth headphones. 5)Follow the on-screen instructions to complete the pairing process. Hope this helps. Regards, -Craig

      Answered by SonyListens

  • QuestionDoes it have a mute button to mute phone calls?

    Asked by Stretch.

    • Answer Hi Stretch, Thank you for your inquiry! Unfortunately, no. The WHCH720N doesn't have a built-in mute button. If you'd like to mute the audio during phone calls, you can use the mute button on your mobile device. Hope this helps. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, Sam

      Answered by SonyListens