Questions & Answers
- Model:
- WHCH720N/P
- |
- SKU:
- 6620465
Q: Questionthe ch710n had lots of complaints on the plastic used and how it cracked and broke after a short time does the ch720n correct these issues ch720n
Asked by den.
- A:Answer Yes, with some time of these headphones, they feel more sturdy and the earcups and headband have more plushness to them and with stretch it, it feels durable.
Answered by Melvin
Q: QuestionDoes this product work with Apple ? Don’t see any mention of it
Asked by Rchrd.
- A:Answer Yes. It uses bluetooth
Answered by Anonymous
Q: QuestionAre these on ear of over ear?
Asked by Mike.
This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- A:Answer YES
Answered by WandaB
Q: QuestionCan these be used for tv?
Asked by Diane.
This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- A:Answer Hi Diane, Thanks for the inquiry. Yes, you can connect your WH-CH720N headphones to your TV if the TV supports the Advanced Audio Distribution Profile (A2DP). To connect your WH-CH720N headphones to your TV, follow these steps:2 1)Ensure your headphones are in pairing mode. 2)Using your TV remote, navigate to the TV settings. 3)Select "Display & Sound" → "Audio output" → "Bluetooth device settings." 4)Check if A/V sync is available in the settings menu. If it is, your TV supports Bluetooth headphones. 5)Follow the on-screen instructions to complete the pairing process. Hope this helps. Regards, -Craig
Answered by SonyListens

Q: QuestionDo these interrupt your listening to announce when the battery is low? And if so is there a way to turn off that function?
Asked by Boopboop.
- A:Answer I'm of no use there. I've never reached that point. I recharge often enough to keep it from getting that close.
Answered by JerryD
Q: QuestionI picked up these headphones 3 months ago, but only now I have discovered that the mic does NOT work in wired mode using the provided cable. Is it possible to use the microphone in wired mode? If so, how? Do I need a new cable that supports this feature?
Asked by pbergn.
This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- A:Answer Hi pbergn, Thank you for your inquiry! We highly recommend using only the headphone cable that comes with the unit. Unfortunately, we can only talk using the microphone of the phone when the headphones are connected to your phone via the supplied headphone cable. Also, when using the headphone cable, the Bluetooth function cannot be used. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Hope this helps! Vincent
Answered by SonyListens

Q: QuestionAre they good for people with small heads?
Asked by Anonymous.
This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- A:Answer I have a medium head and I adjusted them a little. So I believe they will fit a smaller head.
Answered by JoyceA
Q: QuestionDo they work well with cochlear implants . Travelling and need to hear tour director. Do they come with auxiliary audio cable.? I will be travelling in Ireland.
Asked by Anonymous.
- A:Answer Si los puedes utilizar para el proposito que prwgubtas y biene con el cable auxiliar.
Answered by KarlaA
Q: QuestionAre these headphones compatible with APTX or any other low latency protocols for watching TV or videos?
Asked by MusicLover.
- A:Answer Son compatibles
Answered by KarlaA
Q: QuestionDo these headphones employ active noise cancelling or passive noise cancelling?
Asked by Matt.
This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- A:Answer Active noise canceling. And it works.
Answered by JoyceA
Q: QuestionMy daughter uses headphones very loud white noise at school to block out sound but the issue is every one else could hear it also. Are these headphone leak proof? Would she be able to have them loud without everyone hearing?.
Asked by MyasMom24.
- A:Answer If the noise is very loud it is likely others could hear it. 'Leak proof' headphones would need significant isolation and these are not isolated well at all.
Answered by Brye
Q: QuestionCan I skip songs with the headphones?
Asked by Anonymous.
This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- A:Answer Hi there, Good question! Yes, you can skip to the next or previous track by pressing the (play/next/previous) button. Below are the following function that you can perform using the (play/next/previous) button: Play: Press once briefly while paused. Pause: Press once briefly during playback. Skip to the beginning of the next track: Press twice quickly. Skip to the beginning of the previous track (or the current track during playback): Press 3 times quickly. Fast-forward: Press twice quickly, holding the second press. Release the button at the desired playback point. Fast-reverse: Press 3 times quickly, holding the third press. Release the button at the desired playback point. For more details, please refer to the help guide of the headphones. Hope this helps! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, Sam
Answered by SonyListens

Q: Questiondoes the microphone have a noise gate or noise canceling? I'd like to use this for a working in a call center without my callers hearing too much background noise.
Asked by richardjohnson.
- A:Answer It has noise canceling and it works great
Answered by user618126
Q: QuestionDoes it have a mute button to mute phone calls?
Asked by Stretch.
This question was asked about the related product: Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
- A:Answer Hi Stretch, Thank you for your inquiry! Unfortunately, no. The WHCH720N doesn't have a built-in mute button. If you'd like to mute the audio during phone calls, you can use the mute button on your mobile device. Hope this helps. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Regards, Sam
Answered by SonyListens

Q: QuestionDoes this product support dual voltage 120-240 for charging?
Asked by Anonymous.
- A:Answer Type C charger
Answered by MiriamA
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