“The headphone have stopped working for both left and right; only receive in the left ear?”

1-3 of 3 Answers

• Yes, I believe it is the TV channel, not the product. I changed channels and it was fine.

  Answered by Deaf 10 years ago

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• make sure the headphones are charged. If you don't place them into the charging stand correctly, they will not charge. Also, try making sure your volume is turned on and the charging stand it still connected to you device.

  Answered by Skier 10 years ago

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• Hello Alice02, thank you for your message. That is unfortunate you've had an issue with the unit. To troubleshoot it, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. - Oscar.

  Answered by SonyListens 10 years ago

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