“The green power light doesn't illuminate. I purchased Sony earphones TMR-RF985R at Christmas but the green power light doesn't illuminate. Is this a fault? It's an issue for me because I can't tell if power is getting to the unit.”
Answer This Question
1-2 of 2 Answers
That is a fault if the headphones charge and you can turn those on and see the light and hear sound. If you do then the base is getting power and transmitting the light is just faulty. If not, then try other power outlets and if still no power, exchange for another set.
Sorry, there was a problem. Please try again later.That is not a normal operation, the green light should illuminate when the headphones are turned on and a red light when it is being charged. For proper troubleshooting you may contact our technical support line at 1-239-245-6362.
Sorry, there was a problem. Please try again later.