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According to SONY, this set of headphones includes only a Limited 90-Day Warranty
Sorry, there was a problem. Please try again later.If you purchased geek squad protection, the store can pull up a new receipt. If not, I'd try giving Sony a call. Best Buy wouldn't be able to find a manufacturer's warranty card.
Sorry, there was a problem. Please try again later.If you do not have the packing with the warrant information, try going on the Sony website for product information and possible replacement parts.
Sorry, there was a problem. Please try again later.Hi Tina, We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -David
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