“Do these stay paired? Each time I take them out of the case to use them I have to go into settings and connect. Is that normal? And if so is that typical of wireless earbuds or do some automatically connect?”
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Usually, Liberty Air 2 will automatically pair to the last device when you open or take them out of the charging case. So please help us do the following steps: 1. Forget the pairing record on your device and turn off your device's Bluetooth. 2. Place the earbuds into the charging case and make sure they are being charged. When you put the left earbuds into the charging case, the left LED light on charging case will flash 2 times which means the earbuds is charging, please also note the right side will also do the same time, when you put it into charging case, the right LED light on charging case will also flash. 3. Keep the charging case open, then press and hold the button on the bottom of the charging case for 10 seconds until the LED indicators on both earbuds flash red 3 times. All the memory data will be cleared. 4. After these, close the case and re-open the charging case or take both sides out of the charging case, the white light on one side will flash quickly, which means it enters pairing mode. 5. Enable the Bluetooth on your phone. You can find the device name "Soundbuds Liberty Air 2" or "Soundcore Liberty Air 2-L" on the Bluetooth list. 6. Please click "Soundbuds Liberty Air 2" or "Soundcore Liberty Air 2-L" for pairing, the white light will flash slowly, which means it paired successfully. 7. Then there will pop out a screen with "Bluetooth Pairing Request", just click "Pair" (This step is very important) 8. Put the earbuds back into the charging case for 10s and take them out again to see if they will reconnect to your device automatically. Due to the design, if you put them into the charging case tne close the charging case , it will disconnecting automatically, otherwise, they will stay connected. If still the same, please reach to us at [email protected] for the warranty claim.
Sorry, there was a problem. Please try again later.Once I put them back in the case - they disconnect automatically from the device. However, they do stay connected as long as I don't put them in the case.
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