A:AnswerThanks for your interest in our products.
Yes, Q20i will come along with an aux cable, which allows you to connect them in a jack.
Please feel free to contact us via [email protected] with your order information and problems. We will always be more than happy to help you.
A:AnswerThanks for the message.
Yes, Q20i has a built-in microphone.
Please feel free to contact us via [email protected] if there is anything we can help you with.
A:AnswerRegarding the Soundcore Q20i True Wireless Noise Canceling Over-the-Ear Headphones, they are designed to provide a comfortable listening experience and an expansive soundstage. While the product does exceptionally well at minimizing sound leakage, under moderate volumes, it is unlikely that people nearby will hear your music.
Sound leakage typically occurs more noticeably at higher volumes, but this is not a flaw in the headphone design—it's a natural consequence of the open-sound design that allows for better environmental awareness. So, when listening at moderate volumes, your music should stay private and not disturb those around you.
A:AnswerThe Soundcore Q20i True Wireless Noise Canceling headphones can partially block out snoring noises from spouses, thanks to their Active Noise Cancellation (ANC) feature. To maximize the ANC sound quality, here are some recommendations:
Ensure that you are wearing the headphones correctly with proper orientation for left and right ears.
Verify that the ear covers completely enclose your ears for optimal noise cancellation performance.
Adjust the headphone length for a proper and comfortable fit, as this enhances ANC effectiveness.
Please note that while these headphones are effective at reducing low- and mid-frequency sounds (e.g., car or airplane noise), they may not completely eliminate certain noises, including human voices and snoring, but they can significantly reduce their disturbance.
A:AnswerThe Soundcore Q20i headphones' noise cancellation is primarily designed to eliminate low-frequency noises, such as the roar of airplane engines, but it does not provide complete silence. Human voices and certain higher-frequency sounds may still be audible. This feature helps reduce environmental noise effectively, particularly in situations like planes, improving your listening experience but not completely isolating all sounds.
For the best noise cancellation experience, ensure that you are wearing the headphones correctly and activate the "Active Noise Cancellation" mode to optimize their performance.
A:AnswerUnfortunately, the provided knowledge base does not specify instructions or policies regarding replacing the ear padding of Soundcore Q20i True Wireless Noise Canceling Over-the-Ear Headphones. Typically, such replacements are not mentioned as part of regular maintenance or support for the headphones. You may consider checking third-party options for compatible ear pads if necessary. If you'd like other assistance related to your headphones, feel free to ask!
A:AnswerThanks for your interest in our products.
I regret that Q20i doesn't support this function.
Please feel free to contact us via [email protected] if there is anything we can help you with.