“BEWARE! They don't install all screen protectors...any advice? I recently bought a Microsoft Pro 3 from Best Buy and a PerfectFit Privacy Glass Screen Protector from a different vendor (it's only available on bestbuy.com...not in stores). Since they don't carry this particular screen protector in store, Geek Squad will not install because if they mess up, there's no way for them to replace it immediately. I asked the rep to speak with a manager and/or see if another store will do it. Rep said they won't...it seems like I HAVE to get an in-store protector (Zagg) in order for them to install...and Zagg doesn't have the privacy glass protector for the SP3. I definitely don't want to install the protector myself. Anybody else experience this? Are there any workarounds? Thanks!”
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I only ask them to install items I buy at best buy. They have no way of replacing an item it if is damaged during installation. They are simply looking out for their liability, as well they should. I wouldn't buy a Big Mac, then take it to Burger King and ask them to add cheese.
Sorry, there was a problem. Please try again later.I experienced a similar situation when I received a replacement Zagg shield for my Note 4. I took it to Verizonwireless for them to install. They were reluctant but did install after I informed them that another sales rep from their store had ordered it for me and stated she would install once I received it. I guess you just have to be persistent.
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