Does the magnet cause dead pixels or pixels to be stuck to one color? I purchased a new I pad and this was the first and only case I used for it, which I have now owned for three months. There are dead pixels on the I pad screen near the magnetic tab. null

Question

nlsT2 · Accepted Answer

I have not experienced this. Only had the case 1 week though.

Targus Team · Answer

I am sorry to hear that there is an issue with the iPad screen while using our case. We are not aware of any known issues with our magnetic closures. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support

Answered by Targus Team 4 years ago

“Does the magnet cause dead pixels or pixels to be stuck to one color? I purchased a new I pad and this was the first and only case I used for it, which I have now owned for three months. There are dead pixels on the I pad screen near the magnetic tab.”

1-2 of 2 Answers