A:AnswerThis 40 inch TCL TV is compatible with most wall mounts that support a 100mm x 100mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support
A:AnswerI don’t have the exact box dimensions anymore since I no longer have the packaging. The TV was well-packed and arrived safely, but for precise measurements I’d recommend checking the manufacturer’s specifications or contacting the seller directly.
A:AnswerOur new TVs come with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at [email protected] with your contact information, and someone will get back to you as soon as possible. Hope this helps! Thank you, TCL Customer Support
