“Have the recent company mandated software updates for this series (and 6-Series) proven to be effective?”

1-2 of 2 Answers

• Only in part. Some functions remain elusive ("pause" antenna broadcasts, for example), others are inconsistent or unintuitive (pause streaming, return to "Home" among others). Update does not satisfy, .makes this model of TV "not ready for primetime," and BestBuy's response to complaints (essentially to stonewall) makes me regret buying from BestBuy. .

  Answered by Ohio 3 years ago

  • Verified Purchase
  • 

  Helpful (2)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.

• At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered by TCLExpert 3 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.