“Why does my screen out of the box look so lifeless, color-wise? Everything looks muted no matter what I do with the settings. That and the quality is grainy. Please help!”

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• Return it. Mine is absolutely awesome.

  Answered by Anonymous 3 years ago

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• You have DSE. Dirty screen effect as does mine! Defective.

  Answered by ddward 3 years ago

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• In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered by TCLExpert 3 years ago

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