“Does the zeolite crystal drying actually dry the plastics in the dishwasher? Or do you still need to towel dry plastics?”
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It does a much better job than you've experienced before. To completely get it all, you have to do the extended drying cycle if you have the kind of plastics that have ridges or places that are hard to dry using a towel. Those are plastic things that are hard to dry period. I had a GE Monogram that had an extended drying function and this dryer does a better job than the GE did with the extended drying and me not having that on for the Thermador. BTW, this thing is also extremely quite. Net is, it's the dryest I've had things come out but some plastic items are just hard to dry because of how they are built.
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