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If your Toshiba 43" Class V35 Series LED Full HD Smart Fire TV has sound but no picture, try checking all cable connections and ensuring the TV is set to the correct input source. You can also power cycle the TV by unplugging it for a minute and then plugging it back in. If the issue persists, it might be a backlight problem, and you may need to contact Toshiba support at this phone number 1-888-407-0396 for further assistance. Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-43-class-v35-series-led-full-hd-smart-fire-tv/6472249.p?skuId=6472249
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