A:AnswerYou could try this, press and hold for 3 seconds the Home button to launch the Quick Access menu, then go to: Sound > Advanced Settings > TruVolume : Select ON.
David M. - Toshiba Support
A:AnswerPress and hold the Home button to pair the remote.
To get help pairing your Fire TV Edition remote, please visit:
https://www.amazon.com/gp/help/customer/display.html?nodeId=GEARX33JWH4K6WHJ
If you need further assistance, for product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.
David M. - Toshiba Support