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I had to use the optical cable to hook up my surroundsound. And the only way I can listen to it with surroundsound is to disable The TV speakers in the Settings section of the TV. And when I am done with surroundsound I have to go back in and re-enable the speakers in the TV. It’s a pain in the rear. I would rather just be able to turn the TV down. I hope this helps. I’m probably doing something wrong too but at least I was able to hear it.
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