“Why am I getting reminder texts and e-mails to refill my Tracfone by a certain date, when I have it set up for auto refill? It’s making me nervous that IT may not auto refill, and I will loose my accumulated data.”
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Hi. This is Wendy from TracFone Wireless. We apologize for the inconvenience this has caused you. We can look into this for you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We look forward to working in resolving your issue. Thank you.
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