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Hi. This is Katrina from TracFone Wireless. We understand your concern, and we will be more than glad to provide you with some options. To further discuss this with you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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