“I purchased a tracfone card 400 minutes for $99. When i went to activate the card i was charged another $99 plus tax. what did i do wrong?”
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Hi. This is Cristy from TracFone Wireless. Our sincere apologies for the inconvenience this issue has caused you. Before we answer your question, we will first need to investigate the transaction. To better assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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