“Presently have an Alcatel 1 touch (serial # 014052000045752) and was reading that minutes are hard to transfer. Has this problem been resolved?”

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• Regarding the situation in a review by "NotHappy", the situation was finally resolved and the transfer was completed -- see my comment to the original review.

  Answered by NotHappy 9 years ago

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• Dear valued customer: In order to get the number transferred along with the minutes, it must be a working number. In order to help you out with the transfer process, please email us at [email protected]. Thank you for choosing us.

  Answered by TracFone Wireless 9 years ago

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