“What is the in-store warranty on this mouse from Best Buy? The scroll wheel started to malfunction within 2 months. Can I do an in-person exchange with proof of purchase?”
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Hi and thanks for choosing ROCCAT. We can not give an answer regarding in store warranty, however, our manufacturer warranty has you covered. This unfortunately means that we can't offer an in-person exchange, however, if you reach out to our support team using the contact form on Turtle Beach's official website we will be able to assist you with any issue our product might be causing.
Sorry, there was a problem. Please try again later.Hi and thanks for choosing ROCCAT. We can not give an answer regarding in store warranty, however, our manufacturer warranty has you covered. This unfortunately means that we can't offer an in-person exchange, however, if you reach out to our support team using the contact form on Turtle Beach's official website we will be able to assist you with any issue our product might be causing.
Sorry, there was a problem. Please try again later.