“I am replacing my old 38" TV with a 40 inch TV and will use the same mount. But my new TV has ROKU and all the bells and whistles - WiFi, etc. Will the installation include connecting all the special features?”

Asked by Birdnurse 5 years ago

1-2 of 2 Answers

I got the basic mount installation and they set up my firestick/ remote to my TV.
Answered by Tara 4 years ago
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Hi there. Thank you for your question! It appears that the service for the appointment is a "Basic TV Mounting" which is just going to be the mounting and ensuring that it works. You can absolutely ask the agent coming out but they will only be allotted so much time for just the mounting. If your appointment is far enough out, we can try and change the service to include a more thorough connection of the smart features. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport 5 years ago
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