How do I exercise the 1 year warranty? null

By registering your product on their website or app.

Best-buy is just a store front and you must contact twinkly directly. There will be a quick back-and-forth through email and they may ask for a video of you running troubleshooting steps. Assuming your device is really defective, you'll receive a new one in the mail from Esbenshades and they will not ask for the old one back.

If you need assistance, you can get in touch with our user satisfaction team using the contact form in the Help section of our Twinkly official website.

“How do I exercise the 1 year warranty?”

Asked by BrokenTwinkly 2 years ago

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Twinkly - Smart Light String 600 LED RGB Generation II - Multi-Front_Standard

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By registering your product on their website or app.
Answered by Yooperman 2 years ago
Sorry, there was a problem. Please try again later.
Best-buy is just a store front and you must contact twinkly directly. There will be a quick back-and-forth through email and they may ask for a video of you running troubleshooting steps. Assuming your device is really defective, you'll receive a new one in the mail from Esbenshades and they will not ask for the old one back.
Answered by lordorwell 2 years ago
Sorry, there was a problem. Please try again later.
If you need assistance, you can get in touch with our user satisfaction team using the contact form in the Help section of our Twinkly official website.
Answered by twinkly Team 2 years ago
Sorry, there was a problem. Please try again later.