“I've had my sound speaker for over 6 years. Haven't used it. The speaker doesn't work. It says critical battery. Please charge. I tried charging it for an hour. Still doesn't work. What to trouble shoot?”
Answer This Question
$169.99
Save $30
Comp. Value: $199.99
1-2 of 2 Answers
That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:
Sorry, there was a problem. Please try again later.Thanks for your question! If your speaker has been unused for over 6 years, the battery may have entered a deep discharge state, which can prevent it from charging normally.
Sorry, there was a problem. Please try again later.