“My dad purchased an iphone 8 from Best Buy in April 2017. He was using it with Consumer Cellular and they are telling us only the store it was purchased from can unlock it. Can we have Best Buy unlock it so it can be used with another carrier?”
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We may be able to assist with seeing if your phone is unlocked or not! You’ll want to stop into one of our stores and have a Best Buy Mobile Associate take a closer look at this prior to make any decisions. You can find information about your local store at www.bestbuy.com/storelocator.
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