“do you have the capability to restart a phone without a home button? It wants me to connect it to a computer but will not respond when I do that, Verizon guy said you all have a computer that will tell it to reset and turn on then i can back it up?”
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Hi Jake. Thanks for your question. This can depend on the phone model you have. We might be able to help out with this. We'd recommend creating an in store appointment with Geek Squad so we can take a look at it with you. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
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