“The console is stuck on the journey emblem, and won't finish the boot. Unplugged, rebooted, and disconnected wifi.and signed back in. Have only had item for 1 week.”
Answer This Question
1-3 of 3 Answers
You may want to contact Customer Service at Bowflex. I had to call them on mine because the monitor would not automatically turn off. I was told that this was a product programming error and that they were trying to correct it. The lady I spoke with said it was okay to just leave in on all of the time if I didn't want to unplug it every ride. I expressed concern about leaving it on 24/7, but she told me if anything went wrong, it was under warranty, but still, I am afraid that it will shorten the life of it. I have had mine several months, and it still isn't turning off as it should. Otherwise, I do like the bike.
Sorry, there was a problem. Please try again later.Hi! We are so sorry for this and would love to help resolve this issue. We would recommend contacting our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Nautilus Team
Sorry, there was a problem. Please try again later.Hi! We are so sorry for this and would love to help resolve this issue. We would recommend contacting our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
Sorry, there was a problem. Please try again later.
