“Hi, so I just got this camera today, Jan 14. So I have a problem and it might be me or might not. So when I zoom in, the camera doesn't seem to focus on anything. Even when it's not zoomed in at all it doesn't focus on stuff that is a foot away from it.”

1-2 of 2 Answers

• Take it back!

  Answered by Unsatisfied 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi Chris, thank you for reaching out to us. If you are using the recommended memory card, you should not have this issue. If yes, please reach out to us at 18005929541 or [email protected], quoting ticket number 42196, and we can help you fix it. You may also reach out if you have any more questions for us. Thank you.

  Answered by Vivitar Customer Service 2 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.