“Why are some channels full screen and some have the black border around the screen”

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• If you see black bars above and below, on either side, or all around the picture, it's because the program you're watching is being broadcast in a format that is different from what your TV is programmed to show (i.e. when watching a standard definition channel on an HD TV

  Answered by KidBudman 5 years ago

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• Hello, What source are you viewing the channels from? It could be the device or channel you are watching has a different aspect ratio. Our technical support team may be able to further troubleshoot/resolve this. You can reach them by going to support.VIZIO.com and clicking 'contact us'.

  Answered by VIZIO 5 years ago

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