1-2 of 2 Answers
If you see black bars above and below, on either side, or all around the picture, it's because the program you're watching is being broadcast in a format that is different from what your TV is programmed to show (i.e. when watching a standard definition channel on an HD TV
Sorry, there was a problem. Please try again later.Hello, What source are you viewing the channels from? It could be the device or channel you are watching has a different aspect ratio. Our technical support team may be able to further troubleshoot/resolve this. You can reach them by going to support.VIZIO.com and clicking 'contact us'.
Sorry, there was a problem. Please try again later.
