“My voice mail was working and I was able to check them. Now for about a month I know I have some on the phone but I can not get to them. It says new voicemail on the screen and I see the envelope. The ANS ON is light.”
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There are two types of call answering. One is built into your VTech Phone. The other is the call answering that is provided by you phone provider (in my case that is Verizon). You can do a Google search for your cell provider to see what code you need to enter to review any voicemail that is stored there. (With Verizon it is *86 send.) After you empty that voicemailbox, the indicator on the VTech will go away. While you are on that call, you can also set the Verizon voicemail to never answer your calls, or set the ring delay to a very high number, like 10. Keeping it at a very high number means it probably won't record a message unless your VTech is off, or you are talking on the VTech when a call comes in.
Sorry, there was a problem. Please try again later.Joan - The "New Voicemail" display on the screen of the VTech IS8151-3 is a notification that you have Voicemail messages left on your subscription. These messages are different from the ones recorded on the built in answering machine. For more details, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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