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Make sure the battery is installed in the base. Needs to be the correct size and plugged in. I had the same problem. Also, check that the jack is properly installed & wired. I had my cable provider check for dial tone and make necessary rewire adjustments.
Sorry, there was a problem. Please try again later.This sounds like a problem with your telephone service, and not the phone headsets themself. I also have Verizon Fios and it works just fine.
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