NO DIAL TONE.The display of the handset says, "Out of range or no power at base". Power is connected. Battery is fully charged. Have disconnected the power cord and the battery from the handset multiple times. No luck. OOMA VOIP. Can receive voice mail. null

Question

bonila · Accepted Answer

this happened to me when I was setting up my Ooma services, and I called Ooma who tested my phone and the problem was that I needed a new phone, Ooma recommends The VTech phone system, once purchased & hooked up problem solved.

Answered by bonila 2 years ago

VTech Baby Monitors Team · Answer

Mike - We are sorry to hear that you are experiencing issues with the VTech CS5129-26. Make sure that the telephone base has power. You can also reboot the system by disconnecting the power to the base and battery on the cordless handset. Wait for one minute then reconnect the battery and power cord. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support

Answered by VTech Baby Monitors Team 4 years ago

Thank you,
-VTech Support

“NO DIAL TONE.The display of the handset says, "Out of range or no power at base". Power is connected. Battery is fully charged. Have disconnected the power cord and the battery from the handset multiple times. No luck. OOMA VOIP. Can receive voice mail.”

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