“I had the Wasserstein panels for my Arlo Pro 2 and I would get notifications that the charge had compatibility issues and the batteries would not charge. Has Wasserstein fixed the issues with the Ultra 2/Arlo Pro 4 cameras?”
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Please ensure you have done the following: 1. The Solar Panel is consistently in direct sunlight. It can absorb the most solar energy when it is in full sunlight for as much of the day as possible. The Solar Panel harvests energy from the sun to charge a connected Arlo camera. 2. Make sure that your solar panel is pointed toward the sun and is not obstructed by trees, buildings, or other obstacles. 3. Sudden changes in temperature may affect your Solar Panel’s charging abilities. 4. The magnetic charging cable is snugly connected to your camera. 5. The batteries have been fully charged to 100% before being connected to the solar panel. 6. Please take note that the Solar Panel is designed to keep your Arlo camera’s battery fully charged but heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it. Additionally, because of Arlo’s firmware updates, you will need to update to the latest APP to see the screenshot to show the solar panel is charging. If this does not resolve your issue, kindly let us know.
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