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Hi there, Dvd. Thank you for sharing your inquiry with us. We understand your situation regarding your LRFS28XBS refrigerator and the compatibility of the LT800P filter. Based on the official LG specifications, the recommended water filter for your unit is the LT1000P. As a troubleshooting step, please double-check the filter details on your unit’s documentation or the LG Water Filter Finder page to ensure that you’re using the correct filter for optimal performance. LG Refrigerator - How to Install Your Refrigerator Water Filter - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-install-your-refrigerator-water-filter--1397851693438 Please send us a private message on Social Media @LGUSSupport so our team can further assist you and explore any additional options tailored to your needs. We appreciate your patience. —Renzo
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