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Hello, Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water dispenser as it won't work after installing the new filter and won't also work even if you put the old filter back in. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ for the water dispenser issues. Just click on "Water does not dispense at all" for the troubleshooting guide. Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator. You can also watch the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace the water filter. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144280221. -Noraina
Sorry, there was a problem. Please try again later.Is this the 1st you've installed? Make sure you are pushing it in the whole way and rotating the correct way.
Sorry, there was a problem. Please try again later.I bought a brand new Samsung showcase fridge from BEST BUY in July. I just replaced it after 6 months with this worthless imitation. I would highly recommend against this filter. It flooded my kitchen, or attempted to. I had to replace the old filter! Return right away.
Sorry, there was a problem. Please try again later.We had that as well. It had frozen up near the connector and a minute with a hair dryer cleared it up.
Sorry, there was a problem. Please try again later.
