A:AnswerHello.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, the filter compatible with your refrigerator would be HAF-CIN,FEAT4.
Here is the link to where you can purchase the water filter.
http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144298097
^Camille
A:AnswerHi Vladi.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this will be included when your purchase your refrigerator. Regarding your concern, yes, the filter will be included.
Here is the link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-flex/36-wide-34-cu-ft-capacity-4-door-flex-chef-collection-refrigerator-with-sparkling-water-dispenser-rf34h9960s4-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144302425
^Camille
A:AnswerHello.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, the refrigerator you got does not have any water filter. This must be installed outside the refrigerator. The water filter is not provided with your new refrigerator. The filter cartridge and holder kit can be purchased from the retailer where you purchased this refrigerator.
Here is a link to your user manual to further assist you. Please go to pages 16 to 18
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144301197
^Camille
A:AnswerHello.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, the filter compatible with your refrigerator would be HAF-CIN,FEAT4.
Here is the link to where you can purchase the water filter.
http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144298131
^Camille
A:AnswerHello,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water dispenser as it won't work after installing the new filter and won't also work even if you put the old filter back in. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ for the water dispenser issues. Just click on "Water does not dispense at all" for the troubleshooting guide.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
You can also watch the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace the water filter.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144280221.
-Noraina
A:AnswerHello Carrie,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with the water filter as there's no water coming out after changing it, yet the box says the new filter is compatible with your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you. Just click on "Water does not dispense at all" as it has the troubleshooting steps to fix the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144314226.
-Noraina
A:AnswerAccording to the BestBuy website, yes, it does support it (check under the "Accessories" tab.
http://www.bestbuy.com/site/samsung-23-5-cu-ft-counter-depth-4-door-french-door-refrigerator-with-thru-the-door-ice-and-water-stainless-steel/8391062.p?id=1218874431179&skuId=8391062
A:AnswerHello.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, yes, this is compatible with your refrigerator. I suggest you check this link for the noise from the refrigerator.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Also, here is a link for assistance with changing your water filter.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144280856
^Camille
A:AnswerHello.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators; as the alert light is red regarding this concern, I will share a link to help you.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144225704
^Camille
A:AnswerWe asked the repairman that question. Has to have a filter in order to work. Delayed our installation because one wasn't included with the new fridge.
A:AnswerHello Krumm81,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your water filter as it leaks and the water is dripping from the front of your filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the issue. Just click on "Leaks from the refrigerator's water filter" as it has the step by step instructions on what to do to resolve the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
I also recommend you check on this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ if your water is dripping from the dispenser.
I suggest you watch the video on this link https://www.youtube.com/watch?v=uU6XADBosVo on how to prevent and stop water leaks from your refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271839.
-Noraina
A:AnswerHello Dee,
Thank you for reaching out. I understand you want to know if the water filer model HAF-CIN is compatible with your Samsung refrigerator. We are here to help.
As per checking, HAF-CIN will work on your refrigerator.
I recommend you check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144281496.
-Noraina
A:AnswerHello.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators on how you can clean and unclog the water filter. Regarding your concern, the HAF FIN filter is not designed to be cleaned and unclogged. If the filter is already clogged, we advise you to change the water filter. The water filter is changed every 6 months or once the indicator on your fridge turns red.
I suggest you check this link for further assistance.
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144398875
^Camille
A:AnswerHello,
Thank you for reaching out. I understand you want to know if the water filer model HAF-CIN will work on your Samsung refrigerator. We are here to help.
As per checking, yes HAF-CIN will work on your refrigerator.
I recommend you check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144280973.
-Noraina
A:AnswerHi Rachel.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerator if this is compatible with your refrigerator. Regarding your concern, the water filter that is compatible with your refrigerator would be HAF-CIN,FEAT4
Here is the link where you can purchase the water filter.
http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144292842
^Camille