“I have a newer macbook pro that doesn’t have a usb port- am i able to buy a different cord that would connect to my mac? I tried the device that plugs into macs with the usb port option but the connectivity kept going in and out. I can’t transfer files”
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you'll have to get a quality dongle to transport most small ones are not powerful enough, it needs to be able to move large GB files. We got a belkin power dongle ,it's pretty pricey though
Sorry, there was a problem. Please try again later.JP - This drive has a USB-Micro on the drive and a USB-3 on the computer side. If you can find a cable with a USB-Micro on one side and a USB-C on the other, it should work. The USB-Micro connects to the drive, and the USB-C connects to your MacBook Pro.
Sorry, there was a problem. Please try again later.Hello, Please be informed that if you are able to connect the device to your computer but it is not working then you can raise a concern ticket by providing detailed issue and screenshot. Please see the mentioned link: https://support-en.wd.com/app/ask/session/ the customer support team get back to you in a earliest possible time. However, if there is no slot on your computer to connect the drive then you can use an adapter. -Need help? Please see our "'Contact Us'" page for details.
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