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Hello, Please be informed that My Cloud EX2 Ultra needs to be connected to the router using an ethernet cable and the computer needs to be on the same network, if you want to access the device on the local network. Please refer to the following resources: For Windows: https://support-in.wd.com/app/answers/detailweb/a_id/9323/ and For Mac : https://support-in.wd.com/app/answers/detailweb/a_id/24148/ You could access the device remotely on mycloud.com. However, We have the tested and designed the device with Windows and Mac.
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