I've recently purchased two of these drives, a few issues:
1) Instructions useless
2) Ive run the software on the drives and I still am not prompted for a password and no official screen comes up when I connect to WD
Any feedback would be great. null

Question

I've recently purchased two of these drives, a few issues:
1) Instructions useless
2) Ive run the software on the drives and I still am not prompted for a password and no official screen comes up when I connect to WD
Any feedback would be great. null

Cbright · Accepted Answer

It may not be a password protected model. Did you check YouTube for some videos for this model?

Western Digital Team · Answer

Hello,Please be informed that the WD My Passport drive is a plug and play external portable hard drive perfectly paired with WD Backup software and password protection, the My Passport drive helps keep your digital life’s contents safe. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

Answered by Western Digital Team 4 years ago

“I've recently purchased two of these drives, a few issues: 1) Instructions useless 2) Ive run the software on the drives and I still am not prompted for a password and no official screen comes up when I connect to WD Any feedback would be great.”

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