Skip to contentGo to Product Search
Gift Ideas
Main Content

Questions & Answers

  • Front. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Angle. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Left. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 11. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 12. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 13. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 14. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 15. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 16. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 17. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 18. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • Alt View 19. WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray.
  • WD My Passport External SSD - Product Overview video 1 minutes 00 seconds
  • Western Digital - My passport SSD - 360 Video video 0 minutes 06 seconds

WD - My Passport 500GB External USB Type-C Portable SSD - Space Gray

Model:
WDBAGF5000AGY-WESN
SKU:
6422490
Highly rated by customers for:
Loading...
Page Showing 1-10 of 10 questions
Ask a Question

  • QuestionIs it compatible with USB 2.0?

    Asked by K.

    • Answer Yes but it will be slower then a usb 3 port

      Answered by Texan

  • QuestionCould I install a game on this and play it while plugged into my pc

    Asked by Davis.

    • Answer Ye you can you simply move the game into the sdd once you format it :)

      Answered by JoshBruce

  • QuestionCan I transfer from my Galaxy 20?

    Asked by Kimmy.

    • Answer Hello Kimm, Please be informed that you could not transfer the files directly from phone to drive, first you need to copy the data from phone to the computer and then drag and drop the data from the computer to the drive. For more information refer to the link: http://products.wdc.com/library/AAG/ENG/data-sheet-my-passport-ssd.pdf - Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionIs it compatible with BigSur? It was not listed in description.

    Asked by Gus1.

    • Answer Hi Gus1, Please be informed that the WD My Passport SSD comes ready to use right out of the box and compatible with PC and Mac. Equipped with USB 3.2 Gen-2 technology, the My Passport SSD comes with a USB-C cable and USB-A adaptor to work with legacy systems. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/data-sheet-my-passport-ssd.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questioncan this be automatic back up

    Asked by ron.

    • Answer Hi ron, Please refer to the link given below to setup the Auto back up with WD My Passport drive. https://support-en.wd.com/app/answers/detail/a_id/8198 https://support-en.wd.com/app/answers/detail/a_id/3653 Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan this be used with a USB-c to USB-a Cable?

    Asked by 1.

    • Answer A small adapter is included that converts the C type end into an A, for use in standard legacy type USB ports. You won’t need any cables.

      Answered by partman1969

  • QuestionIs this compatible with Xbox Series S?

    Asked by Bryan.

    • Answer Hi Bryan, Please be informed that the WD My Passport SSD comes ready to use right out of the box and compatible with PC and Mac. Equipped with USB 3.2 Gen-2 technology, the My Passport SSD comes with a USB-C cable and USB-A adaptor to work with legacy systems. Moreover, we recommend you to please contact your host device vendor support for more compatibility info. To know more about the drive refer link- http://products.wdc.com/library/AAG/ENG/data-sheet-my-passport-ssd.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with a Linux system?

    Asked by Hayn.

    • Answer Yes, it will be compatible to any operating system assuming you format the drive correctly.

      Answered by partman1969

  • QuestionIs this compatible with IOS 13? If not, is there a similar product that is compatible with IPhone 11 Pro Max\ IPad Pro? Thanks

    Asked by Calv.

    • Answer Hi, Please be informed that the WD My Passport solid state drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. However, Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.​​​​​​​Need Help? Please see our "'Contact Us" page for information.​​​​​​​​​​​​​​

      Answered by Western Digital Team

  • QuestionWill this also work with a Chromebook?

    Asked by Joe.

    • Answer Hi Joe, Please be informed that the The My Passport SSD is portable storage with blazing-fast transfers. Easy to use, the My Passport SSD is shock-resistant, compact storage in a cool, durable design. To know more about the compatibility we suggest you to please contact your host device vendor. -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

Page 1, Showing 1-10 of 10 questions
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.