“somehow my microwave has the lock on and I don't know how to open it. It's the WML55011HS model”

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• Hello! Control Lock- Activate to avoid unintended start. Touch and hold the Cancel keypad for about 3 seconds until 2 tones sound and the CONTROL LOCKED appears in the display. When locked, touching any button on the keyboard (except for the hood control buttons and Cancel) will not work. Repeat to unlock control. We hope this helps.

  Answered by WhirlpoolTeam 5 years ago

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