“When I open the top freezer drawer the ice cubes fall to the bottom of the freezer floor under the second pull out shelf. What do I do to correct this... most annoying.”

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• when we notice that the ice maker bin is full, we shut it off by raising the handle until the level is down.

  Answered by grumpy 6 years ago

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• Hello Pkl! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered by WhirlpoolTeam 7 years ago

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