Questions & Answers

Q: QuestionWhat is the size of the box?

Asked 5 years ago by Gil.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Do not know. The movers brought in the fridge without the box.

  Answered 5 years ago by 2020D2Verified Purchase

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Q: QuestionThe spec's for this refrigerator says that the freezer has a light, but in the questions and answer section it says that it doesn't have a light. which answer is correct?

Asked 5 years ago by Prov.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer freezer does not have a light

  Answered 5 years ago by Coolhandluke

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Q: QuestionWho do you call if there is a problem with the appliance under warranty - Best Buy?

Asked 5 years ago by CPTex.

• A:Answer The answer is on the manual

  Answered 5 years ago by YayaVerified Purchase

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Q: QuestionIs the door automatic closed?

Asked 5 years ago by Jenny.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel

• A:Answer Jenny, no the door is not automatic closing.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhich models in this size and or price range have a Sabbath mode?

Asked 5 years ago by BIGKAHUNA.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White

Q: QuestionIs this refrigerator biscuit or white? Top says biscuit, but lower says white.

Asked 5 years ago by Karen.

• A:Answer Karen- This Refrigerator is Biscuit in color.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this have a Sabbath mode?

Asked 5 years ago by BIGKAHUNA.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Sabbath Mode is designed for the traveler or for those whose religious observances require turning off the lights. By selecting this feature, the temperature set points remain unchanged, but the control panel lights, interior lights, and control audio turn off

  Answered 5 years ago by Lydia

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Q: QuestionCan you order any of your refrigerators with SS sides in lieu of painted gray finish?

Asked 5 years ago by Jenn.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel

• A:Answer Jenn, you are not able to custom order the refrigerator.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionMy refrigerator is freezing all my food and I have it in the lowest setting. Why

Asked 5 years ago by Babs.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer make sure the knob in the freezer is set right in the middle or maybe even set it more to the freezer.

  Answered 5 years ago by Coolhandluke

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Q: QuestionAre the sides stainless steel or gray?

Asked 5 years ago by DC.

This question was asked about the related product: Whirlpool - 19.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator - Metallic Steel

• A:Answer The sides a gray not stainless.

  Answered 5 years ago by Shoppy37

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Q: QuestionIs the refrigerator made in America?

Asked 5 years ago by Randy.

• A:Answer No, this is not made in America.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this a shiny black or matte black?

Asked 5 years ago by Nitefly.

• A:Answer Shiny. Cleans up nice with glass cleaner.

  Answered 5 years ago by RickVerified Purchase

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Q: QuestionHow can you get the ice maker? I ordered this refrigerator and it came without an ice maker but it says that it's optional and I wanted the ice maker.

Asked 5 years ago by Jellocat.

• A:Answer You can order the ice maker and it is easy to install

  Answered 4 years ago by ChrisVerified Purchase

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Q: QuestionThe refrigerator I just purchased makes some odd noises in addition to the normal hum. Can I have someone look into it? It only happens when the fridge goes "on".

Asked 5 years ago by Jackie.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel

• A:Answer HI Jackie, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questioncan I purchase a ice maker for this unit

Asked 5 years ago by ron.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer Whirlpool support is wrong here, the ECKMFEZ2 is not the correct ice maker. That ice maker has an 8 terminal electrical connection but this fridge has a 5 terminal. I talked to Whirlpool support and the correct model of ice maker is W11517113 despite what the manual says and what support is saying on this website. I bought that model and now it’s connected and working.

  Answered 3 years ago by BradVerified Purchase

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Q: QuestionFreezer shelf- Can you remove or adjust the shelf in the freezer?

Asked 6 years ago by mblaylock.

• A:Answer No the freezer shelves can't be moved, but they are quite roomy.

  Answered 6 years ago by RoniBopShopVerified Purchase

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Q: QuestionCan ice maker be added and if so, what is the additional cost of icemaker?

Asked 6 years ago by Becor.

• A:Answer Yes but must be whirlpool branded and purchased from whirlpool.

  Answered 5 years ago by TxgalVerified Purchase

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Q: QuestionFridge was delivered today. Delivery guy changed the door hinges so door opens on right side. Freezer door pops open when fridge door closes & doesn't close tight unless we push on it. Guy said that was normal and after awhile it will be ok. Is this true?

Asked 6 years ago by Clayton.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel

• A:Answer We’ve had no such problems with ours. Freezer and refrigerator doors close completely.

  Answered 6 years ago by Rock

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Q: QuestionThis is a frost free unit, so why am I having a frost issue in my freezer?

Asked 6 years ago by Lisa.

This question was asked about the related product: Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White

• A:Answer HI Lisa, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 6 years ago by WhirlpoolTeam

  
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